Four in Five Physicians Lost Revenue from Change Cyberattack
The cyberattack is financially harming tens of thousands of doctors, the AMA says
By Bruce Japsen
THE IMPACT of the Change Healthcare cyberattack is financially hurting tens of thousands of doctor practices with 80% of physicians reporting “lost revenue from unpaid claims,” according to a survey by the American Medical Association.
The AMA, which conducted a survey of members across the country, said the attack has threatened the viability of physician practices across the country with more than half of survey respondents having “had to use personal funds to cover practice expenses.”
The aftermath of the February cyberattack has triggered chaos for physicians and medical care providers across the country, paralyzing the largest billing and payment system in the U.S. The attack triggered a shutdown of parts of Change Healthcare’s electronic system, leaving doctors and other providers of medical care without the ability to get insurance approval of patient services.
Physicians across the country have reported the inability to pay rent or their staffs while some have had to close their practices, resulting in thousands of patients experiencing cancelled appointment and delays in their treatments or procedures or prescriptions. Meanwhile, the FBI and the Department of Health and Human Services are investigating the Change cyberattack.
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